Notes are skipped or incomplete
Agents are busy dialling, so call notes are short, late or missing. Important details never reach the CRM.
With GL FunnelEvery call is transcribed and summarised automatically, with no typing needed.
AI Call Transcription
AI Call Transcription That Turns Every Call into Text
Nobody has to type call notes any more. GL Funnel converts each call into a clean transcript and a short summary, and saves both on the lead so your whole team knows what was said.
- Full call transcripts
- Short AI summaries
- Searchable by keyword
- Saved on the lead
GLCall transcript · 4:12Rahul Menon · saved on lead
Hi, I saw your 2 BHK ad. Is it still available?10:41
Yes sir, a few units are left. Can I share the price list and floor plan?10:41 ✓✓
Please send it. I can visit on Saturday morning.10:42
Perfect. I have booked a site visit for Saturday, 11 AM.10:43 ✓✓
AutomationCall ends Transcript and summary saved, site visit task created
Works with
The problem
The Hidden Cost of Typing Call Notes
When call details live in someone’s head or a notebook, they are lost the moment that person is busy or leaves. Transcription keeps every word.
Handover loses context
When a lead moves to another person, the new owner has to ask the customer everything again.
With GL FunnelThe full conversation is on the lead, so anyone can continue exactly where the last call ended.
Impossible to search recordings
Finding what a customer said last month means listening to hours of audio.
With GL FunnelSearch every transcript by keyword, such as a price, a project name or a competitor.
Disputes with no proof
When a customer says “you promised me this”, there is nothing in writing to check.
With GL FunnelA written record of each call helps you confirm what was actually said and agreed.
Transcripts and summaries
A Clean Transcript and Summary After Every Call
As soon as a call ends, GL Funnel writes the conversation down, picks out the key points and attaches both to the lead. Managers can read a call in thirty seconds.
- Full transcriptRead the conversation word by word, with speakers separated
- Short summaryKey points, decisions and next steps in a few lines
- Saved on the leadNo copy and paste, and nothing to upload
app.glfunnel.com/ai/transcripts/CALL-2841 Live
Call processingRuns automatically after each call
100%completeCall with Rahul Menon · 4:12Agent: Divya P · Outbound
- Recorded
- Transcribed
- Summarised
- Tasks made
- Saved
- Saved on the leadVisible to the whole team
- Follow-up task createdSite visit · Sat 11 AM
- Summary writtenWants a site visit on Saturday
Search
Search Every Conversation in Seconds
Type a word and find every call where it was mentioned. Check what was promised, what a customer asked for, or how often a competitor comes up.
- Keyword searchFind any word or phrase across all your calls
- Filter by agent or leadNarrow down to a person, a date or an outcome
- Export when neededShare a transcript with your team or keep it for records
app.glfunnel.com/ai/transcripts Live
Search: “site visit”Matching calls
17matches- KSKarthik S“…skip the site visit for now…”2 days agoOn hold
- MIMeena Iyer“…site visit after the weekend…”YesterdayFollow-up
- RMRahul Menon“…can visit on Saturday morning…”TodayBooked
AI: 3 of the 14 matches need a follow-up this week.
Features
Everything You Get With AI Call Transcription
Automatic transcripts
Every call is converted to text as soon as it ends, with no upload or manual step.
Indian languages
Built for calls in Tamil, Hindi, English and mixed speech. Ask us to test your own calls.
AI summaries
A short, readable summary with the key points, decisions and next steps.
Keyword search
Search across all transcripts to find what any customer said.
Saved on the lead
Transcript and summary sit on the lead timeline next to messages and notes.
Access control
You decide which team members can read transcripts and recordings.
How it works
How Call Transcription Works
- 1Make or take a callUse your normal calling flow
- 2Call is transcribedSpeech converted to text
- 3Summary writtenKey points and next steps
- 4Saved on leadVisible to the right people
Why switch
Manual Notes vs AI Call Transcription
Manual notes
With GL Funnel
With GL FunnelCall record A few lines, if the agent remembers Full transcript of every call
Time after each call Agent types notes Nothing to type
Handover New owner asks again New owner reads the summary
Finding a detail Listen to old recordings Search by keyword
Proof of what was said None Written record
More AI features
Explore More GL Funnel AI Features
Every AI feature works inside the same GL Funnel account, so your data stays in one place.
AI Call Intelligence
Analyse every sales call for intent, objections and follow-ups, and see how each agent performs.
AI Telecalling Agent
An AI voice agent that calls new leads, asks qualifying questions and hands the interested ones to your team.
AI Sales Co-pilot
An AI assistant inside the CRM that ranks leads, suggests the next step and drafts replies and quotations.
AI Admin Coworker
An AI assistant for owners and managers that answers questions, runs reports and handles routine admin work.
All AI features
See everything AI can do inside GL Funnel.
FAQ
AI Call Transcription: Frequently Asked Questions
About GL Funnel AI Call Transcription. Still unsure? Call +91 95660 04423
What is AI call transcription?
AI call transcription converts the audio of a phone call into written text automatically. In GL Funnel, the transcript and a short summary are saved on the lead so your team does not need to type call notes.
Does it support Tamil and Hindi calls?
GL Funnel is designed for Indian businesses, where calls are often in Tamil, Hindi, English or a mix of them. We will test your own sample calls during a free demo so you can judge the quality yourself.
Where do I see the transcript?
On the lead or customer record in the CRM, along with the summary, call duration and any follow-up task created from the call.
Can I search across all my calls?
Yes. Search by keyword across all transcripts, and filter by agent, date or lead to find a specific conversation quickly.
Do I have to upload recordings manually?
No. Transcription runs automatically after each call, so there is nothing to upload or copy. Book a demo to see how calls reach GL Funnel in your setup.
Who can read the transcripts?
Only the people you allow. Managers can control access by role, so sensitive calls stay private.
Should I tell customers that calls are recorded?
Yes. It is good practice, and in many cases a legal expectation, to tell customers that calls may be recorded. Most teams add a short line at the start of the call or in their greeting.
Hear the difference
Ready to Stop Typing Call Notes?
Book a free demo and see a real call turn into a transcript, a summary and a follow-up task.
Book a Free Demo
Fill in your details and we will reach out within one business day.
- Free live demo with our team
- Set up for your workflow
- Chennai-based support in English & Tamil
- Setup and training included