Lead Tracking Gaps
New connection requests come from calls, website, field teams, and referrals — without a CRM, leads slip through the cracks.
ISP & Fiber Broadband
Scale Your Broadband Business with GL Funnel
From new connection enquiries to renewal reminders — manage leads, installations, complaints, and billing in one AI-powered platform built for Indian ISPs.
Challenges ISP Companies Face Every Day
Installation Delays
Coordinating installation teams without GPS tracking or task management leads to missed appointments and customer frustration.
Complaint Overload
Customer complaints about speed, downtime, and billing pile up with no structured system to track and resolve them.
Manual Renewal Tracking
Tracking plan expiry dates and sending renewal reminders manually causes churn and revenue loss.
Lead Management
Capture & Convert Connection Requests Faster
Centralise all new connection enquiries — from website, calls, field teams, and referrals — into one pipeline. AI prioritises high-intent leads and triggers automated follow-ups.
- ✓ Auto-capture from website, calls & field teams
- ✓ AI-powered lead prioritisation
- ✓ Automated WhatsApp follow-ups for new enquiries
Installation Tracking
Track Every Installation with GPS Precision
Assign installation tasks to field teams, track them in real time with GPS, and verify job completion with geo-tagged check-ins and photos.
- ✓ Task assignment with SLA deadlines
- ✓ Live GPS tracking of installation teams
- ✓ Geo-tagged completion photos & sign-off
Complaints & Renewals
Resolve Complaints Faster & Automate Renewals
Log customer complaints, assign them to technicians, track resolution SLAs, and automate renewal reminders so you never lose a subscriber.
- ✓ Structured complaint logging & escalation
- ✓ SLA-based resolution tracking
- ✓ Automated renewal reminders via WhatsApp & SMS
Everything Your ISP Business Needs
WhatsApp Automation
Send connection confirmations, installation updates, payment reminders, and renewal alerts via WhatsApp.
Billing & Invoicing
Generate invoices, track payments, manage plan upgrades, and handle GST compliance from one dashboard.
HR & Payroll
Manage your field technicians and office staff — attendance, leaves, and salary processing.
Task Management
Assign installation and maintenance tasks, set deadlines, and track completion across your team.
Mobile App
Your entire ISP CRM on your phone — manage leads, track installations, and resolve complaints on the go.
AI Assistant
Get smart suggestions on lead follow-ups, complaint prioritisation, and churn prevention.
Get Started in 3 Simple Steps
1
Book a Free Demo
See how GL Funnel works for ISP companies with a personalised walkthrough.
2
We Customise It
Our team configures your plans, installation workflows, and complaint resolution processes.
3
Go Live & Grow
Start managing connections, installations, and renewals from day one.
Frequently Asked Questions
Yes. GL Funnel includes modules for lead management, installation tracking with GPS, complaint management with SLA tracking, automated renewal reminders, and billing — all tailored for Indian ISPs.
Yes. GL Funnel's Geo Tracking module provides live GPS location, task assignment, geo-tagged job completion photos, and route history for your entire field team.
Absolutely. Log complaints, assign them to technicians, track resolution against SLA deadlines, and escalate unresolved issues — all from one dashboard.
Yes. Set up plan expiry tracking and GL Funnel will automatically send renewal reminders via WhatsApp and SMS before the due date, reducing churn.
Yes. GL Funnel comes with a mobile app for Android and iOS, so your field teams can manage installations, log complaints, and update job status from the field.
GL Funnel offers a one-time payment model with no monthly subscription. Contact us for a customised quote based on your subscriber base and modules needed.